Dear Mike,
I wanted to let you know how appreciative we are for the outstanding work done by Mike Garcia Construction Inc. The project was an ambitious undertaking. The final product was outstanding and costs were within estimate. We were indeed fortunate to have been acquainted with and have Mike Garcia Construction perform the work. Our neighbors (including members of the Homeowners Association) were very impressed not only with the final product, but made many positive comments about the daily cleanup and how well the house was protected during the hurricane. We were first acquainted with Mike Garcia Construction through Joey Brookstein. We had worked with Joey for over a year on other projects and had high confidence in any of his recommendations. He is an outstanding organizer and manager, and one who a customer can trust. He is also a worker who jumps in to get the job done. He is in my opinion your greatest ambassador. The EIFS (stucco) had been a relentless problem that was always on my mind. After I met Carl Juran the first time I knew our problems were going to be resolved. His work was methodical and his plan detailed. There was no substitute for his many years of experience in the business. He made multiple trips, taking samples, etc., while he assessed the damage and refined his plan. It wasn’t a plan to retrofit, but a plan to rebuild the old fashioned way. Carl brought many details to my attention that I hadn’t considered.
I personally want to acknowledge the team: Udiel Barrios, Amy Otoole-Rhue, and Billy Neff, who worked under the watchful eye of Ron Abrams. It’s hard to believe that such a hard working and well coordinated team of professionals exists in this day and age. They never let up, not even for lunch. On bad weather days they took on other tasks such as interior moldings, always taking advantage of the time. In addition they were completely trustworthy, and always courteous and thoughtful. The success of this project is the sum of their dedication and professionalism. Both Henry Frye and Ron always took the extra step to ensure the overall quality of the project such as finding problems created by Brinks Home Security. Between them, they exhibited an enormous amount of knowledge. In addition, Henry Frye is in my opinion a “company man” never losing site of the corporate perspective whether it was a contractual issue, quality assurance, schedule, or costs. He is an excellent communicator who was prompt, and always able to clarify issues in a way that made sense to me. Lastly, Tony Mussomele was an exceptionally skilled bricklayer who worked tirelessly throughout the whole job. He was able to reproduce the details done by the original builder, but much better. Tony recommended the brick we ultimately chose based on the style of our house, and made arrangements for us to view a home he had built with that brick. He was referred to by several neighbors as an artist. I agree. As I said, we were lucky to have Mike Garcia Construction, Inc., and we believe the end result is a better home then ever. We plan on doing additional work including: a first-level expansion, and replacement of all windows with Anderson. You can be assured that we look forward to working with your company and staff again in the future. Please feel free to use us as references for any future customers.